Cloud Backup Services

Protect Your Critical Cloud Data — Secure, Automated Backup

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Your cloud platforms contain critical business data, but most SaaS providers operate on a shared responsibility model, meaning data protection, retention, and recovery are still your responsibility. ARO’s Cloud Backup service provides secure, automated cloud-to-cloud backup for Microsoft 365 and Entra ID. While your team manages day-to-day operations, ARO performs monthly checks to ensure backups are running reliably and your critical data remains protected.

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Cyber Security Solutions with ARO

In today’s ever-evolving digital landscape, protecting your business from cyber threats is essential. ARO’s Cyber Security brochure highlights our trusted expertise, safeguarding over one million end users across diverse sectors. Discover how our partnerships with industry-leading vendors empower us to offer innovative solutions in eight key areas of digital security. Download the brochure to explore how ARO can fortify your organisation’s defences against cyber risks.

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Cloud platforms are resilient, but not immune to:

  • Accidental deletion
  • Ransomware & cyber attacks
  • Internal threats & malicious activity
  • Data corruption
  • SaaS vendor outages
  • Compliance & legal hold requirements

ARO Cloud Backup ensures your SaaS data remains available, recoverable, and fully protected, regardless of the cause of data loss.

  • Automated, Continuous Backup: Automated backup of Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Entra ID. Backups run multiple times daily, providing near real-time protection with minimal intervention.
  • End-to-End Data Protection: Secure, encrypted backup storage in geographically separate data centres. Immutable storage ensures data integrity and protection from ransomware encryption.
  • Granular, Flexible Recovery: Point-in-time restores for individual files, mailboxes, conversations, and entire sites. Rapid recovery with flexible restore options: item-level, folder-level, or full account recovery.
  • Compliance & Legal Hold: Backups are retained indefinitely with tamper-proof audit logs and full restore history to support compliance and eDiscovery needs.
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Managed support. Only Better.

Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.

Case Studies
99%

Customer Satisfaction

95%

Incident Resolution SLA

98%

Incident Response SLA

99%

Resolved within 5 days

  • Secure Onboarding & Setup: We connect securely to your cloud platforms and establish your backup schedule to ensure protection from day one.
  • Continuous Backup & Monitoring: Backups run automatically, multiple times per day, with health monitoring and alerting to ensure protection.
  • Rapid Recovery When Needed: Quickly restore lost, deleted, or corrupted data with flexible recovery options at the file, folder, or user level.
  • Continuous Optimisation & Support: Our backup experts review, monitor, and fine-tune your backup environment to maintain optimal protection.
  • Full SaaS data protection beyond native platform limitations
  • Protection from accidental deletion, ransomware, and malicious insiders
  • Simplified compliance with audit-ready reporting
  • Immutable backup storage for ransomware resilience
  • Predictable pricing & simple per-user licensing
  • Supports Microsoft 365 and EntraID
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Why ARO?

01

Expert Support from Cloud Specialists

Our support portal enables you to log issues directly, ensuring rapid resolution by our team of specialist cloud technicians. We prioritise swift, effective responses to keep your operations running smoothly.

02

Extensive Experience in IT Support

With over 50,000 end users supported, ARO provides Cloud and IT services to some of the UK’s largest organisations, including FTSE 100 companies, leading law firms, and major broadcasters. Our extensive experience ensures reliable and professional service.

03

Recognised Microsoft Solutions Partner

ARO is a trusted Microsoft Solutions Partner across 5 key areas, reflecting our expertise in the latest cloud technologies. Our team has earned 61 Microsoft accreditations, ensuring we stay at the cutting edge of industry developments.

04

Customised IT Solutions for Your Business

We deliver tailored IT support solutions to meet the unique needs of your organisation, ensuring a smooth transition and business continuity. Whether you are moving from another provider or enhancing your in-house IT, our process focuses on seamless integration and optimisation from day one.

05

Focus on Security and Compliance

ARO upholds the highest standards of security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus certifications. These accreditations demonstrate our commitment to robust information security, data protection, and quality management.

06

Proven Commitment to Quality Service

Our certifications are more than just credentials—they reflect our dedication to providing a secure, high-quality service. We strive to build trust by ensuring that our cloud solutions safeguard your data and support your business objectives effectively.

Comprehensive Threat Protection

ARO partners with leading brands like Darktrace, Barracuda, and Egress to deliver a full suite of cyber security solutions. We protect your digital assets from evolving threats with the latest technologies and practices.

Proactive Defence Strategies

Our experts implement proactive measures to identify and mitigate risks before they escalate. With cutting-edge threat detection and response, we ensure your business remains resilient against attacks.

Security You Can Trust

Backed by ISO 27001 and Cyber Essentials Plus certifications, ARO demonstrates a commitment to rigorous security standards. We safeguard your business while maintaining compliance and peace of mind.

Our account manager was on the ball to arrange installation as soon as possible. This was done remotely by a skilled and efficient technician who talked me through the setup, and answered our questions on the fly. I would highly recommend working with ARO, and look forward to doing so in the future.

- The Spires College

Cloud Backup Services FAQs

01Does Microsoft 365 include backup by default?

No. Microsoft 365 provides high availability but does not offer comprehensive backup or long-term data retention. Under the shared responsibility model, customers are responsible for protecting and recovering their own data. ARO’s Cloud Backup service fills this gap with automated, immutable backups and granular recovery options.

02Who should use cloud backup services?

Cloud backup is ideal for:

  • Organisations using Microsoft 365 and Entra ID
  • Businesses with compliance or retention obligations
  • IT teams concerned about ransomware or data loss
  • Organisations seeking a managed, low-overhead backup solution
03What is cloud backup?

Cloud backup is the process of copying and storing data in a secure, off-site cloud environment so it can be restored in the event of data loss, deletion, cyber attack, or system failure. Cloud backup services provide automated protection and rapid recovery without relying on on-premises infrastructure.

04Why is cloud backup important for businesses?

Cloud backup ensures business-critical data remains available and recoverable, even during unexpected incidents. It protects organisations from accidental deletion, ransomware, system outages, and human error, while supporting business continuity and regulatory compliance.