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Mobile Device Management
With ARO’s Mobile Device Management system, part of our wider business mobility services, we help you achieve your productivity goals by empowering your workforce to work wherever they want, using the devices they prefer, in a secure and risk-mitigated way.
What is Mobile Device Management?
Mobile Device Management (MDM) is a comprehensive approach to managing and securing mobile devices within an organisation. Modern organisations rely on enterprise mobile device management to ensure every device accessing corporate data is securely controlled and aligned to compliance requirements.
The rise in hybrid working has seen a surge in the use of mobile technology in the workplace and a pressing need for more robust mobile device management policies. ARO’s Mobile Device Management (MDM) solutions for managing and securing mobile devices reduce your exposure to data loss and security breaches when employees are using smartphones for work.
Business Mobile Solutions with ARO
ARO’s Business Mobile Contracts offer the flexibility and competitive pricing that modern businesses need to stay connected. With access to all three of the UK’s leading mobile networks, we provide customers with the best coverage, market-leading devices, and transparent tariffs that cover data, voice, and roaming. Backed by 25 years of mobile industry expertise, ARO guarantees reliable connectivity and exceptional service tailored to your business needs. These services form a key component of our business mobility services, supporting organisations that depend on secure, high-performing mobile connectivity.
Download brochureMobile Device Management Features
These features sit at the core of our MDM solutions, giving organisations the visibility and control they need over every mobile device in their environment:
- Lost or stolen devices. Remotely locate, lock, or wipe data from lost or stolen devices, to mitigate the risk of unauthorised access to sensitive company data.
- Business continuity. ARO’s Mobile Device Management features include an advanced replacement service where faulty devices are promptly replaced and set up.
- Sustainable mobile device management best practices.Included in our Mobile Device Management solutions is a market-leading recycling and repair services for any broken or unwanted devices.
- Asset tagging. We organise device lists, allocations, and roll-out schedules to ensure full visibility and control of your fleet of mobile devices.
Optimise Productivity, Performance, and Security
- End-to-End Management. A service where everything is managed for you including activation, set up, mid-life support, plus decommissioning and recycling.
- Streamlined Activation Process. New connections are activated and followed until you give us confirmation.
- Direct Network Troubleshooting. Gain direct network troubleshooting, thanks to our dual network service provider status- one of only five in the UK.
- Customised Controls. Tailor your network preferences with ease. Whether it’s barring specific numbers, implementing usage limits to prevent bill shocks, or executing SIM swaps instantly. Whatever you need is just a message away.
Together, these capabilities support effective corporate mobility management across your entire mobile fleet.
BYOD & Work Profile Management
As more organisations adopt hybrid/remote working, employees frequently use personal phones for business tasks. Our MDM solutions support full BYOD environments by applying secure work profiles that keep corporate data separate from personal apps and content. This ensures privacy for the user while maintaining full security compliance for your organisation. Supporting BYOD securely is a fundamental part of modern MDM solutions, ensuring business data remains protected without limiting user choice.
Managed support. Only Better.
Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.
Case Studies 99%
Customer Satisfaction
95%
Incident Resolution SLA
98%
Incident Response SLA
99%
Resolved within 5 days
About our Mobile Device Management Services
Consistency and Compliance
If you’re wondering how to implement mobile device management in your business, our UEM (unified endpoint management) solutions ensure a consistent approach to preventing unauthorised access to your company systems across all devices. This ensures compliance with increasingly rigorous data protection regulations (e.g. GDPR) and means your information is protected from the risk of data theft.
Have a UEM or MTD platform you would like us to support?
- Device Configuration and Activation. Your devices expertly configured, activated, managed, and secured, ensuring optimal performance aligned with your business goals.
- Tailored Platform Support. Platform support according to your industry standards and business requirements.
- Device management and policies. Leave device management and policy enforcement to us, freeing your teams to focus on the core aspects of your IT environment.
- Standard and bespoke user guides. Available to boost users’ device activation and adoption.
This flexibility allows ARO to support complex corporate mobility management requirements across different industries and device types.
All Collaboration Managed Services
With over 25 years of expertise in managing collaboration and communication services, we offer a range of managed solutions tailored to enhance your organisation’s connectivity and productivity. From UCaaS and CCaaS to mobility and mobile device management, our services ensure seamless communication across your teams. We also provide managed connectivity, Microsoft Teams support, and advanced AV and meeting room solutions, delivering a comprehensive approach to collaboration that meets the demands of modern business.
Explore Managed Collaboration ServicesWhy ARO for Collaboration Managed IT Services?
01
Support from Dedicated Cloud Experts
Our support portal allows you to log issues for rapid resolution by one of our specialist cloud technicians.
02
An Experienced IT Support Provider
We support over 50,000 end users with Cloud and IT services for some the UK’s largest companies, including FTSE 100 companies, law firms and broadcasters.
03
Accredited Microsoft Solutions Partner
We stay at the forefront of cloud technologies by being acknowledged as a Microsoft solutions partner in 5 key areas. Additionally, our cloud team have obtained a total of 61 Microsoft accreditations.
04
Tailored IT Support Solutions
We offer customised IT support services designed to meet the unique needs of your organisation. Whether you’re transitioning from another IT provider or managing an in-house IT team, our solutions are crafted to ensure a smooth and efficient process.
05
Seamless Onboarding and Business Continuity
Our onboarding process focuses on maintaining business continuity. We collaborate closely with your team to understand your specific requirements, ensuring a seamless integration of our services while optimising your IT infrastructure to support your business objectivesfrom day one.
06
Security and Compliance
ARO maintains top-tier security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus accreditations.
Supporting Various Industries with Collaboration Services
ARO’s approach to the managed service has ensured it is managed proactively and in collaboration with our team to ensure the solution remains cutting-edge and incorporates the ever-evolving landscape of Higher Education IT. ARO’s team of highly skilled engineers and architects are a valuable partnership.
Mobile Device Management Solutions FAQs
01Why is Mobile Device Management important?
MDM secures sensitive data, manages device configurations, and maintains compliance with organisational policies. ARO’s MDM solutions support organisations needing enterprise mobile device management to reduce their exposure to data loss and security breaches when employees are using mobile devices such as smartphones and tablets for work.
02How does Mobile Device Management work?
Mobile Device Management is a solution that deploys software, processes and security policies to control, secure, and monitor mobile devices.
03What are Mobile Device Management best practices?
MDM best practices include regular updates of device policies, ensuring encryption of sensitive data, implementing strong authentication measures, conducting regular audits, and fostering employee awareness on security protocols. Combining these practices contribute to a robust MDM strategy to protect against any potential security threats.
04What are the components of Mobile Device Management tools?
Mobile Device Management tools typically consist of components such as policy enforcement, device configuration management, application management, security management, and reporting and monitoring features. ARO’s MDM solutions integrate these components to provide clients with a comprehensive toolset for effectively managing and securing their mobile devices.
05What platform do we support with our MDM solutions?
ARO provides device management across all major operating systems, including iOS, Android, Windows and macOS. Whether devices are corporate-owned or employee-owned, we apply consistent policies, security settings and configurations to ensure every device meets your organisation’s compliance requirements.
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