EDR, XDR & MDR Services
Comprehensive Threat Detection, Prevention & Response Across Endpoints, Networks, Cloud & Identities
Our EDR, XDR and MDR services offer different levels of coverage and management; together they form a complete, scalable defence strategy that can be tailored to your organisation’s needs.
What is EDR?
Endpoint Detection & Response (EDR) focuses specifically on endpoint protection, such as laptops, desktops, and servers. EDR provides visibility into suspicious activity, enabling faster investigation and containment.
EDR Key Features:
- Endpoint-only coverage (devices, servers)
- Real-time detection of endpoint threats
- Incident investigation and containment capabilities
- Fully managed by the customer
What is XDR?
Extended Detection & Response (XDR) goes beyond endpoints to provide unified protection across your entire digital estate. Unlike MDR, XDR is not a managed service but a broader detection and response platform, typically overseen by your in-house security team. XDR extends detection, investigation, and response to networks, cloud services, email, SaaS platforms, and identities, offering complete visibility and faster response to complex, multi-stage attacks.
XDR Key Features:
- Coverage across endpoints, networks, cloud, SaaS, and identity
- Integrated analytics to spot patterns and lateral movement
- Automated and manual response playbooks
- Unified visibility across all attack surfaces
- Fully managed by your in-house team
What is MDR?
Managed Detection & Response (MDR) is a managed service that adds 24/7 monitoring, alert triage, and expert-led response on top of either EDR or XDR technology. With a dedicated SOC (Security Operations Centre) team, MDR is ideal for organisations without in-house expertise or around-the-clock resources.
MDR Key Features:
- Endpoint protection powered by EDR technology
- 24/7 SOC monitoring and incident response
- Proactive threat hunting by expert analysts
- Guided remediation and recovery support
- Managed by the service provider
Cyber Security Solutions with ARO
In today’s ever-evolving digital landscape, protecting your business from cyber threats is essential. ARO’s Cyber Security brochure highlights our trusted expertise, safeguarding over one million end users across diverse sectors. Discover how our partnerships with industry-leading vendors empower us to offer innovative solutions in eight key areas of digital security. Download the brochure to explore how ARO can fortify your organisation’s defences against cyber risks.
Download brochureKey Benefits
EDR
- Deep visibility into endpoint activity
- Rapid detection and containment of device threats
- Fully managed by your in-house team
XDR
- Enterprise-wide coverage: endpoints, cloud, networks, SaaS, identity
- Unified analytics to spot complex, multi-stage attacks
- Managed by your in-house security team
MDR
- 24/7 SOC monitoring and expert-led response
- Proactive threat hunting and guided remediation
- Adds outsourced expertise to either EDR or XDR
Managed support. Only Better.
Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.
Case StudiesCustomer Satisfaction
Incident Resolution SLA
Incident Response SLA
Resolved within 5 days
About Our Cyber Security Solutions
Comprehensive Threat Protection
ARO partners with leading brands like Darktrace, Barracuda, and Egress to deliver a full suite of cyber security solutions. We protect your digital assets from evolving threats with the latest technologies and practices.
Proactive Defence Strategies
Our experts implement proactive measures to identify and mitigate risks before they escalate. With cutting-edge threat detection and response, we ensure your business remains resilient against attacks.
Security You Can Trust
Backed by ISO 27001 and Cyber Essentials Plus certifications, ARO demonstrates a commitment to rigorous security standards. We safeguard your business while maintaining compliance and peace of mind.
Our Cyber Security Services
Our Cyber Security services protect your organisation against evolving threats with a layered, proactive approach. Combining leading security technologies with flexible service options, we enable you to gain visibility, detect threats, and take decisive action across your entire environment. From XDR, MDR and EDR to email security, ransomware protection and secure cloud backup, our tailored services strengthen resilience, safeguard data, and keep your business operating securely.
Why ARO?
01
Expert Support from Cloud Specialists
Our support portal enables you to log issues directly, ensuring rapid resolution by our team of specialist cloud technicians. We prioritise swift, effective responses to keep your operations running smoothly.
02
Extensive Experience in IT Support
With over 50,000 end users supported, ARO provides Cloud and IT services to some of the UK’s largest organisations, including FTSE 100 companies, leading law firms, and major broadcasters. Our extensive experience ensures reliable and professional service.
03
Recognised Microsoft Solutions Partner
ARO is a trusted Microsoft Solutions Partner across 5 key areas, reflecting our expertise in the latest cloud technologies. Our team has earned 61 Microsoft accreditations, ensuring we stay at the cutting edge of industry developments.
04
Customised IT Solutions for Your Business
We deliver tailored IT support solutions to meet the unique needs of your organisation, ensuring a smooth transition and business continuity. Whether you are moving from another provider or enhancing your in-house IT, our process focuses on seamless integration and optimisation from day one.
05
Focus on Security and Compliance
ARO upholds the highest standards of security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus certifications. These accreditations demonstrate our commitment to robust information security, data protection, and quality management.
06
Proven Commitment to Quality Service
Our certifications are more than just credentials—they reflect our dedication to providing a secure, high-quality service. We strive to build trust by ensuring that our cloud solutions safeguard your data and support your business objectives effectively.
Our account manager was on the ball to arrange installation as soon as possible. This was done remotely by a skilled and efficient technician who talked me through the setup, and answered our questions on the fly. I would highly recommend working with ARO, and look forward to doing so in the future.
Supporting Various Industries with Cloud Technologies
EDR, XDR & MDR Services FAQs
- EDR – Best for organisations with in-house security teams who want direct control over endpoint monitoring and response.
- XDR – Ideal for organisations needing enterprise-wide protection that extends beyond endpoints into networks, cloud, and identity, managed by their own security team.
- MDR – Suited to businesses seeking outsourced 24/7 monitoring and expert-led response, applied to either EDR or XDR.
At ARO, we believe that every business should have EDR as a baseline security. Upgrading to MDR or XDR provides enhanced protection, broader coverage, and additional benefits.
Endpoint security traditionally focuses on prevention, such as antivirus and malware blocking. EDR goes further by continuously monitoring endpoint activity, detecting suspicious behaviour, and enabling investigation and response after a threat is identified.
XDR is best suited to organisations that require visibility beyond endpoints, including networks, cloud services, SaaS platforms, email, and identity systems. It is ideal for detecting multi-stage and lateral attacks across the environment.
Yes. These services are designed to protect endpoints and cloud-based environments regardless of location, making them well suited to remote and hybrid working models.