Disaster Recovery as a Service (DRaaS)

Disasters are impossible to predict. But with a fully supported ARO cloud disaster recovery system, we take every step to minimise the damage they inflict.

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Disaster Recovery as a Service (DRaaS) is a cloud-based solution that helps organisations recover IT systems and data whenever disasters or disruptive incidents occur. 

Cyber crime, power outages, hardware malfunction, fires and flooding – should the worst happen, our DRaaS solutions make sure your backup and recovery is covered. So, your business can get up and running again swiftly and your data is protected. 

Fortunately, hiring a full-time disaster recovery specialist or building a datacentre are no longer your only options. ARO offers a cloud-based disaster recovery process that’s not only comprehensive, but offers the flexibility and scalability needed by businesses today. 

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Managed support. Only Better.

Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.

Case Studies
99%

Customer Satisfaction

95%

Incident Resolution SLA

98%

Incident Response SLA

99%

Resolved within 5 days

From careful planning and implementation of cloud-based replication to frequent disaster recovery testing and ongoing monitoring – our disaster recovery services ensure you’re prepared to regain control swiftly in the event of an unplanned disruption or cyber incident.

  • Outcome-focused: This means preventing downtime, enabling swift data recovery, and rapidly restoring business continuity.
  • Cloud-based disaster recovery technology: Replicating infrastructure and applications to the cloud enables faster and more comprehensive backup and recovery of critical data.
  • Scenario planning: We’ll plan alternative service options should your original service be out of action for a prolonged period of time. 
  • A fully managed disaster recovery implementation: Giving you peace of mind that all critical data and digital assets are protected, secure and fully recoverable.
  • Damage limitation: Maintain customer trust, meet regulatory requirements, and mitigate financial and reputational risks.
  • Maintaining service levels: Restore customer service levels faster following an unplanned disruption or incident. 
  • Protecting your data: Automated backup reduces the likelihood of losing in-use files and data in the event of disruption.  

Why ARO for Cloud Managed IT Services?

These certifications highlight our commitment to rigorous information security, data protection, and quality management. They assure clients that our cloud solutions uphold the highest standards, safeguarding sensitive information effectively.

01

Support from Dedicated Cloud Experts

Our support portal allows you to log issues for rapid resolution by one of our specialist cloud technicians.

02

An Experienced IT Support Provider

We support over 50,000 end users with Cloud and IT services for some the UK’s largest companies, including FTSE 100 companies, law firms and broadcasters.

03

Accredited Microsoft Solutions Partner

We stay at the forefront of cloud technologies by being acknowledged as a Microsoft solutions partner in 5 key areas. Additionally, our cloud team have obtained a total of 61 Microsoft accreditations.

04

Tailored IT Support Solutions

We offer customised IT support services designed to meet the unique needs of your organisation. Whether you’re transitioning from another IT provider or managing an in-house IT team, our solutions are crafted to ensure a smooth and efficient process.

05

Seamless Onboarding and Business Continuity

Our onboarding process focuses on maintaining business continuity. We collaborate closely with your team to understand your specific requirements, ensuring a seamless integration of our services while optimising your IT infrastructure to support your business objectives from day one.

06

Security and Compliance

ARO maintains top-tier security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus accreditations.

ARO’s approach to the managed service has ensured it is managed proactively and in collaboration with our team to ensure the solution remains cutting-edge and incorporates the ever-evolving landscape of Higher Education IT. ARO’s team of highly skilled engineers and architects are a valuable partnership.

- London South Bank University

Disaster Recovery as a Service FAQs

01What are the 3 types of disaster recovery?

The three types of disaster recovery are on-premise disaster recovery, cloud-based disaster recovery, and hybrid disaster recovery.

02How does Disaster Recovery as a Service work?

DRaaS works by replicating critical IT systems and data to the cloud. In case of a disaster, organisations are able to quickly transition operations to the cloud, minimising downtime.

03How does Disaster Recovery as a Service differ from traditional disaster recovery methods?

Unlike traditional methods that may involve manual and complex processes, DRaaS uses automates many recovery aspects. It also uses cloud technology, eliminating the need for extensive on-premise infrastructure.

04What are the advantages of Disaster Recovery as a Service?

DRaaS automates the recovery process, meaning a quick response to disasters and reduces the burden on internal IT teams. The subscription-based model also removes significant upfront investments in infrastructure.

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