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Case Study
Secure PCI Payment Solutions
Secure your payments with ARO’s industry-leading PCI DSS solutions. Trusted by major e-tailers, our PCI-compliant technology ensures safe, seamless transactions across all channels while minimising compliance costs and risks.
Omnichannel Payment Security You Can Trust
As digital transactions grow, so do the risks of fraud and data breaches. ARO’s PCI-compliant payment solutions allow your customers to pay securely via their preferred method- whether email, SMS, webchat, or other channels. We provide a seamless, secure experience that enhances customer satisfaction while protecting your business from financial and reputational damage.
Key Features
ARO’s PCI-compliant solutions are designed to safeguard your customer data, simplify compliance, and enable secure payment processing.
- Point-2-Point Encryption: Secure customer data from checkout to cloud with enterprise-grade encryption and tokenisation.
- Omnichannel Payment Strategy: Support payments via email, SMS, webchat, or other channels while ensuring PCI DSS compliance.
- Data Removal: Prevent sensitive cardholder data from entering your infrastructure, reducing compliance costs and risks.
- Comprehensive Compliance Tools: Tools for advanced audits, file security, and access management tailored to your PCI DSS Merchant Level.
- Real-Time Support: Onsite assessments for Level 1 merchants and Self-Assessment Questionnaire (SAQ) support for Levels 2–4.
Managed support. Only Better.
Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.
Case Studies 99%
Customer Satisfaction
95%
Incident Resolution SLA
98%
Incident Response SLA
99%
Resolved within 5 days
Minimise Non-Compliance and Fraud Risks
Data breaches can result in severe fines and irreparable harm to your reputation. While PCI DSS compliance doesn’t guarantee total protection, working with ARO significantly reduces risks. From securing your payment infrastructure to providing consultancy on best practices, we help you stay protected in a rapidly evolving digital landscape.
Certified and Trusted by Industry Leaders
Five of the UK’s largest e-tailers trust ARO to deliver their PCI-compliant contact centre and payment solutions. Our systems ensure compliance for every transaction, protecting cardholders and safeguarding your reputation. With over 25 years of expertise, we’re your partner in secure and efficient payment processing.
All Contact Centre Solutions
Our Contact Centre solutions are designed to enhance customer interactions, streamline operations, and improve overall efficiency. With strong partnerships with industry-leading vendors like Talkdesk, Gamma and Wildix, we offer tailored solutions to suit your business needs. With advanced call recording and secure PCI payment solutions, we ensure compliance, security, and seamless communication, helping you deliver exceptional customer service.
Why ARO for Collaboration Technologies?
01
Expertise in Collaboration Solutions
ARO has over 25 years of experience deploying and managing collaboration tools for organisations of all sizes, ensuring seamless communication and teamwork.
02
Partnerships with Leading Providers
Benefit from our relationships with top collaboration technology providers, including Microsoft Teams, Gamma, Wildix, and other industry leaders.
03
Customised Collaboration Strategies
We tailor collaboration solutions to your organisation’s unique needs, enabling efficient workflows and enhanced productivity.
04
End-to-End Support
From setup to ongoing maintenance, our dedicated support team ensures your collaboration tools remain reliable and up to date.
05
Secure and Compliant Solutions
ARO’s collaboration technologies adhere to the highest security standards, including ISO certifications, to protect sensitive business communications and data.
06
Future-Ready Collaboration
We help businesses stay ahead with modern tools that integrate seamlessly with other IT systems, providing a scalable and lexible collaboration environment.
Supporting Various Industries with Collaboration Services
The fantastic customer care provided by the ARO team in ensuring that each of our queries were resolved adequately and promptly has been instrumental to our operations. We have been able to combine voice and connectivity services into unified communications and are now able to provide personalised care, track patient contact, and have control via the web portal among other great features.
Secure PCI Payment Solutions FAQs
01What is a PCI payment system?
A PCI payment system is a payment infrastructure that aligns with the Payment Card Industry Data Security Standard (PCI DSS).
02What is PCI DSS compliance?
PCI DSS (Payment Card Industry Data Security Standard) is a set of requirements for securing payment card data. Compliance ensures your business meets the necessary security standards to protect customer information.
03What are the four PCI DSS compliance levels?
These are based on how many transactions you handle each year:
Level 1: 6m+
Level 2: 1m+–6m
Level 3: 20,000–1m
Level 4: <20,000
04Why is removing sensitive data from my infrastructure important?
Removing cardholder data significantly reduces compliance costs and risks associated with data breaches. It ensures that sensitive information never enters your systems, making PCI DSS compliance easier to achieve.
05What are the potential consequences of non-compliance with PCI standards?
Non-compliance with PCI standards can result in severe consequences. Businesses may bear liability for the costs associated with a data breach, potentially leading to legal actions, regulatory penalties, and a decline in customer trust and confidence.
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