Professional Services

Our Professional Services deliver tailored expertise across all areas of Collaboration. From Microsoft Teams telephony and AV design to contact centre implementation and consultancy, we work with you to design, configure, and deploy solutions that drive operational efficiency and enhance communication.

At ARO, we recognise the strategic value of bringing people together. Our consultants apply proven methodologies and deep technical expertise to ensure every solution is implemented to the highest standard, aligning with your business objectives and enabling seamless interaction between teams, customers, and partners.

Whether optimising telephony, deploying cloud collaboration platforms, or advising on infrastructure to support communication, we deliver measurable results that strengthen customer service, improve productivity, and foster innovation.

01Microsoft Teams Telephony

Unify communication and collaboration with Microsoft Teams Telephony. Our expert solutions integrate voice calling directly into Teams, enabling your workforce to call, meet, and collaborate from any device and location. Leveraging our Microsoft-accredited Direct Routing Platform, we deliver secure, scalable, and cost-efficient telephony designed around your organisation’s needs.

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02Cloud Telephony Solutions

Modernise your communications with ARO’s Cloud Telephony. We deliver scalable, cost-efficient VoIP solutions that unify calling, messaging, and collaboration, keeping your business connected and future-ready.

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03Telephony Design and Configuration

Prepare for the future with ARO’s Telephony Design and Configuration. We create robust, scalable systems that integrate voice, video, and messaging, ensuring seamless communication and readiness for the PSTN switch-off.

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04Contact Centre Consultancy Services

Enhance CX with ARO’s Contact Centre Consultancy. We design and implement omnichannel solutions that integrate voice, chat, email, and AI tools, boosting efficiency and customer loyalty.

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05Connectivity Consulting

Ensure reliable, secure connections with ARO’s Connectivity Consulting. We design tailored network solutions that optimise performance, support remote work, and protect your data.

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06Audio Visual Consultancy & Design Services

Transform your spaces with ARO’s bespoke AV Consultancy and Design. We deliver tailored, future-proof AV solutions that integrate seamlessly with your IT infrastructure and enhance collaboration.

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