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Infrastructure as a Service (IaaS)

Get all the processing, storage, memory and networking capabilities you need, but without the time and expense of building and operating your own infrastructure.

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What is Infrastructure as a Service?

Infrastructure as a Service (IaaS) is a cloud computing model that provides virtualised computing resources over the internet. It includes virtual machines, storage, and networking which allows users to scale their infrastructure without investing in physical hardware.

With Infrastructure as a Service, you access the full might of ARO’s cloud-based infrastructure platform on a pay-per-use pricing model. This gives you instant access to the precise network infrastructure you need, without buying, building or maintaining a single piece of hardware.

Key Features

  • Ongoing infrastructure cost management:
    Our IaaS pricing model ensures you pay for only the resources you need and use.
  • Expert infrastructure management:
    We provide ongoing technical support and expert guidance on everything from optimising cloud performance to security and compliance.
  • Infrastructure performance tuning:
    We can easily scale IT resources up or down based on workload and user demand.
  • Private cloud, public cloud, or hybrid cloud:
    However you operate, our real-time infrastructure monitoring ensures consistent high performance across your networks.

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Customer satisfaction is an important KPI for our business and these statistics show how we performed in July 2026.

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99%

Customer Satisfaction

95%

Incident Resolution SLA

98%

Incident Response SLA

99%

Resolved within 5 days

About Our IaaS Solutions

No Upfront Costs

Substantial cost-savings are usually what first attracts businesses to find information about infrastructure as a service (IaaS).

Flexible Infrastructure Optimisation

For example, you can scale up your usage for a few weeks at a time in line with testing and development cycles.

Faster Time to Market

It’s the fastest method of migrating an application or workload to the cloud, from anywhere in the world.

All Cloud Managed IT Services

Our comprehensive range of IT services is designed to support and enhance your organisation’s digital infrastructure. From managing cloud environments and securing your data to offering specialised support for Microsoft 365 and Azure, we provide tailored solutions to meet your unique needs. Whether you’re looking for security, disaster recovery, licensing, or managed support, our services ensure that your technology operates efficiently and securely, allowing you to focus on your core business operations.

Explore Cloud Managed IT Services
  1. IT Managed Services
  2. Managed Cyber Security Services
  3. Secure+ for Microsoft 365
  4. 365 Managed Support Services
  5. Cloud Managed Azure Services
  6. Microsoft Security Operations Centre
  7. Microsoft Licensing
  8. Microsoft Dynamics 365 Support
  9. Backup as a Service (BaaS)
  10. Disaster Recovery as a Service (DRaaS)
  11. Cloud Firewall as a Service
  12. Platform as a Service (PaaS)
  13. Infrastructure as a Service (IaaS)

Why ARO for Cloud Managed IT Services?

01

Expert Support from Cloud Specialists

Our support portal enables you to log issues directly, ensuring rapid resolution by our team of specialist cloud technicians. We prioritise swift, effective responses to keep your operations running smoothly.

02

Extensive Experience in IT Support

With over 50,000 end users supported, ARO provides Cloud and IT services to some of the UK’s largest organisations, including FTSE 100 companies, leading law firms, and major broadcasters. Our extensive experience ensures reliable and professional service.

03

Recognised Microsoft Solutions Partner

ARO is a trusted Microsoft Solutions Partner across 5 key areas, reflecting our expertise in the latest cloud technologies. Our team has earned 61 Microsoft accreditations, ensuring we stay at the cutting edge of industry developments.

04

Customised IT Solutions for Your Business

We deliver tailored IT support solutions to meet the unique needs of your organisation, ensuring a smooth transition and business continuity. Whether you are moving from another provider or enhancing your in-house IT, our process focuses on seamless integration and optimisation from day one.

05

Focus on Security and Compliance

ARO upholds the highest standards of security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus certifications. These accreditations demonstrate our commitment to robust information security, data protection, and quality management.

06

Proven Commitment to Quality Service

Our certifications are more than just credentials—they reflect our dedication to providing a secure, high-quality service. We strive to build trust by ensuring that our cloud solutions safeguard your data and support your business objectives effectively.

Supporting Various Industries with Managed Cloud Services

ARO’s approach to the managed service has ensured it is managed proactively and in collaboration with our team to ensure the solution remains cutting-edge and incorporates the ever-evolving landscape of Higher Education IT. ARO’s team of highly skilled engineers and architects are a valuable partnership.

- London South Bank University

Infrastructure as a Service FAQs

01How does IaaS differ from other cloud service models like PaaS and SaaS?

Infrastructure as a Service provides basic computing infrastructure, while Platform as a Service (PaaS) offers a platform for application development, and Software as a Service (SaaS) delivers fully functional software applications.

02Why is Infrastructure as a Service important?

IaaS allows businesses to focus on their core operations without the burden of managing and maintaining physical hardware. It also offers flexibility and cost-effectiveness in meeting varying computing needs.

03How does Infrastructure as a Service work?

IaaS works by virtualising physical hardware resources and delivering them over the internet. This means that users can provision and manage virtual machines, storage, and networking components through a web-based interface, giving them on-demand access to computing resources.

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