24/7 Operations Centre

Ultimate peace of mind 24/7, with uninterrupted support, proactive monitoring, rapid response and expertise you can trust.

We support your datacentre services with 24/7 monitoring and expertise you can trust. Bespoke SLAs provide on-demand access to specialist network and security design, project management and engineering resource to maintain security, compliance and performance.

Total support, 24/7

Managed data centre services, with complex integration, compliance and security requirements, need to be secure and available 24/7, which can be difficult and costly to resource internally.

That’s why ARO provides a full range of professional services, engineering and project management via our 24/7 Operations Centre to support your in-house team.

We take a structured approach to ensure that your managed solutions are smoothly implemented, efficiently run and optimised to deliver the specific business outcomes required within the framework of your Technology Delivery Architecture (TDA).

This approach, from initial assessment, through design and architecture, implementation and migration, ensures alignment with your strategic business objectives.

Strategic resilience

We provide 24/7 monitoring and highly trained engineering resource, available on-call to ensure continued performance, emergency response and incident management to SLA. So you can build resilience into your operations with a range of strategic benefits, including:

  • Reduced downtime, improved uptime. By having a team available around the clock to monitor and address issues, you can minimise downtime, ensuring that critical systems and services are consistently available.
  • Compliance and Security. Cyber threats are a 24/7 risk, so we conduct 24/7 monitoring to give you the peace of mind that your data stays secure, no matter the time of day.
  • Cost Savings in the Long Run. Proactive surveillance and rapid incident response stop minor issues becoming major problems, with all the downtime and costs they entail.

With 24/7 monitoring and on-demand expertise, we deliver datacentre services fully aligned with your strategic objectives, implemented, managed and optimised to meet demanding SLAs.”

Our technical expertise

24×7 Operation Centre. Only better.

01

Specialist expertise

We invest continuously in updating our skills and knowledge.

02

Structured delivery

Our proven service delivery model is designed with business value at the core.

03

Scale on demand

Our flexible service allows you to respond quickly to new opportunities and threats.

Impact where it matters

Optimise costs

More cost-efficient than building and maintaining in-house infrastructure and resource.

Minimise risk

24/7 security operations centre ensures fully compliant protection against cyber threats.

Maximise value

Free up your people to focus on core business operations.

A Network Operations Centre (NOC) is a centralised facility where IT professionals monitor, manage, and ensure the smooth operation of an organisation’s network infrastructure.

The main function of a Network Operations Centre is to monitor and manage an organisation’s network infrastructure. This typically involves real-time monitoring of network components, identifying and addressing performance issues, responding to alerts, and ensuring the overall health and availability of the network. NOC teams also handle routine maintenance tasks, troubleshoot connectivity problems, and coordinate with other IT teams to resolve more complex issues.

Network issues or security incidents can happen at any time so a 24/7 operations centre is a must for any business, particularly for global organisations with users and operations in different time zones. Having this continuous monitoring and support ensures immediate detection and response to potential problems.

Active security monitoring is the proactive and continuous monitoring of an organisation’s IT infrastructure for potential security threats and vulnerabilities. It includes the real-time analysis of network traffic, system logs, and security alerts to detect and respond to suspicious or malicious activities quickly.

While both Network Operations Centres (NOCs) and Security Operations Centres (SOCs) are key parts of an organisation’s IT infrastructure, they have distinct purposes. A NOC focuses on monitoring and managing the overall health and performance of the network infrastructure. It deals with issues related to connectivity, performance optimisation, and routine maintenance. Whereas, a Security Operations Centre (SOC) focuses on cybersecurity. It actively monitors and responds to security threats, conducts vulnerability assessments, and manages incidents related to information security.

A Network Operations Centre (NOC) is a centralised facility where IT professionals monitor, manage, and ensure the smooth operation of an organisation’s network infrastructure.

The main function of a Network Operations Centre is to monitor and manage an organisation’s network infrastructure. This typically involves real-time monitoring of network components, identifying and addressing performance issues, responding to alerts, and ensuring the overall health and availability of the network. NOC teams also handle routine maintenance tasks, troubleshoot connectivity problems, and coordinate with other IT teams to resolve more complex issues.

Network issues or security incidents can happen at any time so a 24/7 operations centre is a must for any business, particularly for global organisations with users and operations in different time zones. Having this continuous monitoring and support ensures immediate detection and response to potential problems.

Active security monitoring is the proactive and continuous monitoring of an organisation’s IT infrastructure for potential security threats and vulnerabilities. It includes the real-time analysis of network traffic, system logs, and security alerts to detect and respond to suspicious or malicious activities quickly.

While both Network Operations Centres (NOCs) and Security Operations Centres (SOCs) are key parts of an organisation’s IT infrastructure, they have distinct purposes. A NOC focuses on monitoring and managing the overall health and performance of the network infrastructure. It deals with issues related to connectivity, performance optimisation, and routine maintenance. Whereas, a Security Operations Centre (SOC) focuses on cybersecurity. It actively monitors and responds to security threats, conducts vulnerability assessments, and manages incidents related to information security.