NFON

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We’re an NFON Diamond Partner with over 25 years experience delivering cloud telephony solutions to drive efficiency and business performance for SMEs and enterprise customers.

The power of Unified Communications with the flexibility of a cloud PBX.

NFON’s Cloudya cloud platform frees you from the constraints of legacy on-premise solutions and opens up opportunities to be more agile and responsive to new ways of working together.

Easy to deploy, fast to configure, and highly scalable, Cloudya gives employees the freedom to connect and collaborate in the ways that best meet their individual needs. Voice, video, chat, email, and social media are easily accessed via a single interface, with direct integration with 60+ CRM platforms, Outlook and Apple Address Book to support improved customer service.

NFON specialists

We provide an end-to-end service, from initial needs analysis to device and software provisioning and integration, user training and ongoing support.

ARO’s specialist NFON team bring strong technical skills, a wealth of business experience and a proven track record in developing strategic communications solutions that enhance customer experience, increase productivity, drive cost savings and improve internal communications.

ARO leverages NFON’s cloud PBX system to deliver the full suite of Cloudya UC capabilities plus voicemail, call queues, screen sharing and CRM Connect, enabling seamless unified collaboration among teams, departments, and remote employees.

A cloud-based unified communications (UC) platform is a solution that provides a comprehensive set of communication and collaboration tools delivered over the internet from a cloud service provider. It combines various communication channels, such as voice, video, messaging, and collaboration tools, into a unified and easily accessible platform.

A cloud-based UC platform allows users to access communication tools from any device with an internet connection. This means that remote workers are able to collaborate from various locations. Plus, as its cloud-based, there are no upfront infrastructure costs, making it significantly cheaper and easily scalable.

Cloudya is a cloud-based unified communications platform provided by NFON. It combines a range of cloud PBX and UC functionalities, like voicemail, call queues, screen sharing, or CRM Connect. With just one number and inbox, employees can stay in connected across all devices, no matter where they are.

Cloudya includes NFON routing, CRM Connect, VoIP calling, video conferencing, instant messaging, mobile integration, unified messaging, and more.

Cloudya CRM Connect is a feature offered by NFON’s Cloudya platform that allows seamless connectivity between the unified communications system and Customer Relationship Management (CRM) software. This integration aims to enhance the user experience by providing direct access to CRM information during communication, ensuring that users have relevant customer data at their fingertips.

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