Microsoft Teams

microsoft-teams-icon

As a Microsoft Solutions Partner for Modern Work with 25+ years’ experience, we can support you and your teams to drive maximum value from the features of Microsoft Teams from day one to keep everyone connected and productive. You get an enterprise-ready service that’s seamless, stable, and reliable. Plus our in-house voice platform to further extend your possibilities.

With 250 million+ daily users, your competitors, customers, maybe even your company are all using Microsoft Teams. No surprise it’s becoming the de facto collaboration tool for businesses. What’s more, the unified communications platform is predicted to become as important as your internet browser, integrated with most of your tech stack apps.

Virtual team building

Modern teams thrive best in virtual spaces with robust foundations, seamless integration and outstanding user experience. With thousands of Teams installations under our belt, from SMEs to FTSE 100s, we have the skills, experience and coverage to build these foundations and support your remote and hybrid workforce, wherever they are.

We can integrate Microsoft Teams with your infrastructure, applications – even legacy systems – and connect existing PBX users to Microsoft Phone Systems directly to deliver a fully integrated hybrid voice and contact centre platform without the need for additional on-premise hardware.

Perfecting the virtual office

Our dedicated UK-based Microsoft team can help you design a Teams platform your staff can rely on. Deployed smoothly and consistently with channels, permissions, collaboration settings and security protocols configured for your business needs. We assist in migrating data from previous communication platforms, ensuring a smooth transition of conversations, files and project-related information, providing continuous management, monitoring, and updates to the Teams environment to deliver optimal performance and value as your business grows.

Your quality-guaranteed voice platform

Since we launched the UK’s very first Mitel hosted platform, we have gained 10+ years experience in hosted telecoms. Our Voice for Teams platform is hosted in purpose-built, geo-resilient data centers. Built on carrier-grade hardware, it can accommodate tens of thousands of users and is managed entirely in-house, ensuring reliability without reliance on third parties.

Audiovisual experiences for productivity in offices & at home

With hundreds of completed Teams installations, we seamlessly connect meeting rooms to huddle spaces for a wide range of clients, from FTSE100 corporations to SMBs. Our AV design services extend to personal AV setups for desks and home use, ensuring consistent performance across multiple locations. We also deliver robust and user-friendly AV systems, that support your staff to work, present, and collaborate effortlessly, no matter where they are.

Delivering Mission Critical performance

  • With 5 out of 6 Microsoft Accreditations, our certified engineers and architects conduct thorough audits of your entire environment, allowing us to design bespoke solutions that work wherever, whenever.
  • We ensure connectivity by seamlessly integrating with your infrastructure, applications, and even legacy systems, creating a full and secure hybrid ecosystem.
  • With our Teams Service and Support packages, your team gains access to over 5,000 regularly updated training videos, conveniently available on-demand within your Teams instance. 
  • Elevate your cybersecurity strategy by choosing a partner with a proven track record of safeguarding over 500,000 users. Our purpose-built approach targets and resolves user and corporate security weaknesses, ensuring a comprehensive and customised defense against evolving cyber threats.
  • Gain access to extended list of Teams compatible services. These include Contact Centres, PCI compliant payment systems, Call Recording, Attendant Consoles, Wall Boards, Reporting plus much more.

As a Microsoft Solutions Partner for Modern Work, we support thousands of virtual teams to leverage the seamless communication, collaboration and teamwork capabilities of Microsoft’s unified platform for virtual meetings, messaging, file sharing and task management.

Microsoft Teams Voice is a cloud-based phone system that is designed as an add-on for Microsoft 365. This phone system can be accessed from either your mobile, computer, or desk phone, adding more availability and flexibility within your business.

Voice-enabling Teams helps to streamline communications and enhances collaboration by allowing employees to host virtual meetings, conference calls, and webinars directly within the platform. Users can also connect in real-time through instant messaging and presence status. Other benefits include cost efficiency, higher productivity, and improved customer service.

With Voice for Teams, you will be able to keep the same phone numbers and direct dial numbers. This means that you won’t lose touch with any existing contacts, nor will you have to spend money, time, and resources getting your ‘new number’ out there to customers and stakeholders.

When using the platform, each user will need their own Phone license. This provides access to the user’s own direct dial number and gives them the ability to join or be added into group calls.

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