As digital transactions grow, so do the risks of fraud and data breaches. ARO’s PCI-compliant payment solutions allow your customers to pay securely via their preferred method- whether email, SMS, webchat, or other channels. We provide a seamless, secure experience that enhances customer satisfaction while protecting your business from financial and reputational damage.
ARO’s PCI-compliant solutions are designed to safeguard your customer data, simplify compliance, and enable secure payment processing.


Customer satisfaction is an important KPI for our business and these statistics show how we performed in August 2026.
Case StudiesCustomer Satisfaction
Incident Resolution SLA
Incident Response SLA
Resolved within 5 days

Data breaches can result in severe fines and irreparable harm to your reputation. While PCI DSS compliance doesn’t guarantee total protection, working with ARO significantly reduces risks. From securing your payment infrastructure to providing consultancy on best practices, we help you stay protected in a rapidly evolving digital landscape.
Five of the UK’s largest e-tailers trust ARO to deliver their PCI-compliant contact centre and payment solutions. Our systems ensure compliance for every transaction, protecting cardholders and safeguarding your reputation. With over 25 years of expertise, we’re your partner in secure and efficient payment processing.
Our Contact Centre solutions are designed to enhance customer interactions, streamline operations, and improve overall efficiency. With strong partnerships with industry-leading vendors like Talkdesk, Gamma and Wildix, we offer tailored solutions to suit your business needs. With advanced call recording and secure PCI payment solutions, we ensure compliance, security, and seamless communication, helping you deliver exceptional customer service.
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ARO has over 25 years of experience deploying and managing collaboration tools for organisations of all sizes, ensuring seamless communication and teamwork.
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Benefit from our relationships with top collaboration technology providers, including Microsoft Teams, Gamma, Wildix, and other industry leaders.
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We tailor collaboration solutions to your organisation’s unique needs, enabling efficient workflows and enhanced productivity.
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From setup to ongoing maintenance, our dedicated support team ensures your collaboration tools remain reliable and up to date.
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ARO’s collaboration technologies adhere to the highest security standards, including ISO certifications, to protect sensitive business communications and data.
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We help businesses stay ahead with modern tools that integrate seamlessly with other IT systems, providing a scalable and lexible collaboration environment.




The fantastic customer care provided by the ARO team in ensuring that each of our queries were resolved adequately and promptly has been instrumental to our operations. We have been able to combine voice and connectivity services into unified communications and are now able to provide personalised care, track patient contact, and have control via the web portal among other great features.
A PCI payment system is a payment infrastructure that aligns with the Payment Card Industry Data Security Standard (PCI DSS).
PCI DSS (Payment Card Industry Data Security Standard) is a set of requirements for securing payment card data. Compliance ensures your business meets the necessary security standards to protect customer information.
These are based on how many transactions you handle each year:
Level 1: 6m+
Level 2: 1m+–6m
Level 3: 20,000–1m
Level 4: <20,000
Removing cardholder data significantly reduces compliance costs and risks associated with data breaches. It ensures that sensitive information never enters your systems, making PCI DSS compliance easier to achieve.
Non-compliance with PCI standards can result in severe consequences. Businesses may bear liability for the costs associated with a data breach, potentially leading to legal actions, regulatory penalties, and a decline in customer trust and confidence.