Dynamics 365 Customer Insights

ARO’s expert solutions architects will help your marketing teams to boost performance with Microsoft Dynamics Customer Insights to automate and personalise multichannel marketing campaigns.

Next generation marketing solutions

Microsoft Dynamics 365 Customer Insights is an integrated platform for the creation, delivery, analysis and optimisation of multi-channel marketing communications, with the ability to create and manage high-quality, seamless experiences across all devices and channels.

Automated customer journeys and marketing automation tools enable you to quickly create multichannel marketing campaigns at scale. The comprehensive platform includes content management for landing pages and social media, email marketing and campaign management, with A/B Testing and high levels of personalisation and customer segmentation using professional templates and easy-to-use drag-and-drop tools. Reporting and dashboards track online behaviour to provide useful audience insights and trends, and ai-powered analytics enable lead optimisation and drive data-driven decisions.

Your trusted Dynamics partner

ARO is accredited in five of Microsoft’s Solution Partner designations and can work alongside your teams to tailor a Dynamics 365 Customer Insights solution with full integration into your Microsoft ecosystem, mapped to your marketing operations and aligned with your business processes and goals.

Our specialist Dynamics architects work with your marketing teams to discover your pain points and bottlenecks and design a Dynamics Customer Insights platform to meet your specific needs. We then work to implement this throughout your organisation with little to no disruption so that you can continue generating opportunities and deals to grow your pipeline and drive your business forward.

With Dynamics 365 Customer Insights, ARO can bring next-generation AI to every part of your business, helping you streamline and automate marketing processes and take control of campaign creation and management, enabling high quality, consistent and highly personalised interactions, across all channels, throughout the customer lifecycle.

Dynamics 365 Customer Insights is a powerful customer data platform (CDP) that helps businesses unify data from multiple sources to gain a comprehensive view of their customers. It enables businesses to collect, organize, and analyse customer data from various touchpoints such as sales, marketing, service interactions, and more.

Dynamics 365 Customer Insights is used to provide a 360-degree customer view, segmentation and targeting, customer engagement, customer analytics and insights, and customer journey mapping.

Dynamics 365 Customer Insights helps businesses enhance customer relationships, drive personalised experiences, and ultimately, improve business performance.

To install Customer Insights, you need to first purchase a base license. Licenses must also be purchased for any additional capacity. 

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