With actionable insight and reality-infused recommendations, our Dynamics 365 support helps you uncover deeper value from Microsoft’s ERP and CRM technology.
When it comes to transformational technology, Microsoft Dynamics 365 is without doubt a powerhouse. It offers immense potential. But this comes with complexity too. As a result, businesses often need to find a Microsoft Dynamics 365 consultancy, like ARO, for expert guidance on making the platform work for them, in the real world.
Accelerating your Dynamics 365 success
Our Dynamics 365 consulting services cover everything from practical demonstrations of the platform’s ERP and CRM capabilities, to guiding you through customisations and how to tailor the platform to your specific needs. And once we’ve helped you create your roadmap, we help you architect and orchestrate deployment plans to deliver powerful outcomes for your business.
We work with you throughout the implementation lifecycle, from initial planning and design to deployment and ongoing support.
We deliver personalised strategies, including all the Dynamics 365 applications you need to maximise your ROI.
With a Microsoft-accredited ARO consultant on your team, you can customise and integrate Dynamics 365 to meet your exact needs.
A 360° view of customer behaviour, preferences, and needs
Configure your Dynamics 365 to extract deeper customer insight from your data.
Improve employee engagement
Automate repetitive and manual tasks and allow your team to focus on more rewarding work.
Allocate resources more effectively
Reducing manual work leads to cost savings and allows you to allocate resources more effectively.
Dynamics 365 is a powerful platform that provides ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) capabilities. It helps businesses manage various aspects of their operations, from finance and operations to customer engagement.
Dynamics 365 operates on a cloud-based platform and integrates with existing Microsoft technologies. This allows businesses to choose and deploy specific applications based on their needs. It also enables real-time collaboration and data accessibility.
Dynamics 365 encompasses both CRM and ERP. This makes it a comprehensive solution for managing customer interactions while also providing tools for app development and data analytics.
Dynamics 365 is designed to streamline and unify various aspects of business operations such as sales, customer service, and finance.
Power Platform is a suite of low-code/no-code tools developed by Microsoft to help users to build applications, automate workflows, and analyse data without the need for extensive coding skills.
Power Platform improves the efficiency of your business through automation, providing real-time insights with data analytics, and enabling the creation of custom applications tailored to your unique business processes. The features of Power Platform help to enhance collaboration and reduce development time.
Power Platform is used to create custom applications, automate business processes, and to enhance data visualisation.
On its own, Power Platform is not a Customer Relationship Management (CRM) system. However, it can be used to build custom CRM-like applications using Power Apps and integrate with existing CRM systems. For example, Dynamics 365 can be extended using Power Platform.
Power Platform is made up of Power BI, Power Apps, and Power Automate. Power BI is for data analytics, Power Apps for app development, and Power Automate for workflow automation.
While both Microsoft Power Platform and Azure are Microsoft products, they serve different purposes. Power Platform focuses on low-code application development and automation, while Azure is a comprehensive cloud computing platform. They can work together, but Power Platform is not considered a part of Azure.