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Security Operations Services
In an ever-evolving cyber threat landscape, we coordinate your security efforts to elevate the effectiveness of your threat detection, prevention, and responses.
What is SecOps (Security Operations Services)?
SecOps is a set of practices that integrate security measures and processes into the daily operations of an organisation. It involves collaboration between security and operations teams to reduce security risks.
Cyber security risk exposure is rising fast, driven by the increasing sophistication of cyber criminals and the growing complexity of IT environments. Unfortunately, not every business can afford to build and staff a state-of-the-art security function.
Outsourcing to ARO allows you to benefit from niche security expertise and intelligence without having to hire a single security operations analyst. Our services provide a cost-effective solution that delivers the highest level of protection, allowing you to focus on your core business while we do the rest.
Managed support. Only Better.
Customer satisfaction is an important KPI for our business and these statistics show how we performed in August 2026.
Case Studies 97%
Customer Satisfaction
95%
Incident Resolution SLA
99%
Incident Response SLA
98%
Resolved within 5 days
About our Security Operations Services
ARO professionals monitor your entire IT infrastructure, 24/7, to detect cyber security threats in real time. This leads to improved preventative measures, faster threat detection, and a more efficient response in the event of an incident.
Clarity on Threats
Real-time monitoring and forensic analysis add clarity and vigilance to your security operations strategy.
Amplifying Operational Resilience
Early threat detection mitigates potential financial and reputational risks from a security incident.
Continual Compliance
When your security is continually optimised, your Cloud operations remain compliant and secure.
Why ARO?
These certifications highlight our commitment to rigorous information security, data protection, and quality management. They assure clients that our cloud solutions uphold the highest standards, safeguarding sensitive information effectively.
01
Support from Dedicated Cloud Experts
Our support portal allows you to log issues for rapid resolution by one of our specialist cloud technicians.
02
An Experienced IT Support Provider
We support over 50,000 end users with Cloud and IT services for some the UK’s largest companies, including FTSE 100 companies, law firms and broadcasters.
03
Accredited Microsoft Solutions Partner
We stay at the forefront of cloud technologies by being acknowledged as a Microsoft solutions partner in 5 key areas. Additionally, our cloud team have obtained a total of 61 Microsoft accreditations.
04
Tailored IT Support Solutions
We offer customised IT support services designed to meet the unique needs of your organisation. Whether you’re transitioning from another IT provider or managing an in-house IT team, our solutions are crafted to ensure a smooth and efficient process.
05
Seamless Onboarding and Business Continuity
Our onboarding process focuses on maintaining business continuity. We collaborate closely with your team to understand your specific requirements, ensuring a seamless integration of our services while optimising your IT infrastructure to support your business objectives from day one.
06
Security and Compliance
ARO maintains top-tier security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus accreditations.
Supporting Various Industries with Our Services
ARO’s approach to the managed service has ensured it is managed proactively and in collaboration with our team to ensure the solution remains cutting-edge and incorporates the ever-evolving landscape of Higher Education IT. ARO’s team of highly skilled engineers and architects are a valuable partnership.
Security Operations Services FAQs
01What is a Security Operation Centre?
A Security Operation Centre (SOC) is an in-house or outsourced team of IT security professionals that work 24/7 to monitor, detect, and respond to cyber security threats.
02What services are provided by a Security Operations Centre?
A Security Operations Centre provides a range of services such as 24/7 monitoring, incident detection and response, vulnerability management, threat intelligence, and log management.
03What is the difference between a Network Operations Centre and a Security Operations Centre?
The main difference lies in their primary focus. NOC monitors and manages network infrastructure, ensuring its availability and performance whereas a SOC focuses on cyber security, monitoring and responding to security incidents and threats.
04What are the challenges of operating an in-house SOC?
Establishing and maintaining a SOC can be costly as it requires investments in technology, training, and personnel. Plus, maintaining continuous monitoring and response capabilities requires resources for round-the-clock operations.
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