Microsoft 365

Deploying Microsoft 365 (formerly Office 365) doesn’t end when your applications are up and running. How we continue to support clients through what happens next is an important part of what makes ARO different and why our managed systems deliver such impressive ROI.

How will you ensure antivirus updates are never missed or forgotten? Who will roll out new features and add new applications? What happens when something goes wrong? To get the most from Microsoft 365, it needs nurturing. When you need to update, expand or evolve your 365 platform, our Microsoft experts take the lead and make it happen.

Your 365 roadmap

We’ll add and remove users and deliver rapid and responsive help desk support, but our managed IT support goes further than providing first-class servicing and troubleshooting. As part of our managed service, we’ll also create and deliver a roadmap for how to maximise the ongoing value you achieve from your suite of Microsoft 365 tools, applications, and services.

  • Managed IT support. Taking a managed service approach ensures maintenance and development is in place (and budgeted for) from day one.
  • Specialist IT support services for Microsoft 365. We assess your needs, recommend the right Microsoft 365 plan, provide licensing guidance, and assist in optimising the platform.
  • Ongoing technical support. Our cloud experts provide ongoing management, updates and troubleshooting.
  • Platform optimisation. We alert you to ways you could better utilise Microsoft 365 features and explain licensing options to make sure you only pay for what you’re using.  

The brilliance of the 365 platform comes from the opportunity to scale and evolve the platform with your business. But inhouse IT teams often don’t have the time and cloud support expertise to administer these changes. That’s where ARO steps in.

Managed 365 Support. Only better.

01

Support from dedicated 365 experts

Our 24/7 support portal allows you to log issues for rapid resolution by one of our specialist 365 technicians.

02

An experienced IT support provider

We support some the UK’s largest companies, including FTSE 100 companies, law firms and TV stations.

03

Accredited Microsoft Solutions Partner

Our managed services for Microsoft Office 365, will be flawlessly delivered by a highly qualified IT support engineers.

Impact where it matters

Enhanced user experience

From faster problem resolution to user training, our service is designed to improve end user adoption and experience.

Increased productivity

When you achieve better performance from your technology, you also get more productivity from your people.

Cost optimisation

By identifying unused licenses and features, we can help you identify opportunities to reduce costs and drive up your ROI.

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