Backup as a Service (BaaS)

ARO’s secure Backup as a Service (BaaS) delivers the highest levels of security, availability and ease of recovery for your critical data assets, minimising risks and costs while ensuring business continuity.

Data is the lifeblood of business. And yet for many companies, secure backup and recovery still present challenges, with 60% of backups incomplete and half of data restores failing. This is why hundreds of businesses are turning to ARO for support with secure, scalable backup, ensuring data resilience without the need to invest in in-house backup infrastructure.

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Backup as a Service (BaaS) is a cloud-based data backup solution that eliminates the need for traditional, on-premises backup infrastructure. It offers a range of benefits, including scalability, cost-effectiveness, and ease of use. With BaaS, organisations can securely back up their critical data to offsite cloud storage and easily restore it when needed.

By selecting the right BaaS partner, businesses can minimise the risk of data loss, increase their operational efficiency, and focus on what truly matters – their core business.

Working with us, you’ll benefit from the peace of mind that your data backups will be securely stored and available 24/7, with proactive support and tailored configurations that support your specific processes and data needs.

  • Rapid Recovery: High availability and efficient recovery of user data ensures business continuity after an outage.
  • Fully Managed: System updates can be managed by ARO to avoid local resource challenges or user interruptions.
  • Secure UK-Based Infrastructure: Our wholly owned UK data centres are connected via secure high bandwidth, low latency network
  • Scale On-Demand: Our Cloud-flex service allows you to scale your service quickly and easily with no additional infrastructure.
  • Optimise Costs: More cost-efficient than building and maintaining in-house infrastructure and resource.
  • Minimise Risk: 24/7 security and availability monitoring ensures full time protection against data loss.

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Cloud Services Partner of the Year

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Managed support. Only Better.

Customer satisfaction is an important KPI for our business and these statistics show how we performed in August 2026.

Case Studies
97%

Customer Satisfaction

95%

Incident Resolution SLA

99%

Incident Response SLA

98%

Resolved within 5 days

There are many reasons why 500,000+ users trust ARO for their cyber security. Enterprise-grade backup protection is just one. From GDPR to MiFID II – our backup solutions are designed for complex requirements around data protection, legal obligations, and of course business reputations.

We specialise in solving complex data loss challenges. Particularly for enterprises where data is arriving at fast-increasing volume, variety and velocity. Zoom calls, demand for remote desktops such as Citrix, shadow IT – we’ve seen and solved it all. 

  • Choose a data loss consultancy with enterprise experience in complex IT environments. Physical servers, virtual servers and public cloud data.
  • Services include solving the challenges of what to do with the important data in your mail servers. Those areas where you have to carefully manage limited retention policies.
  • Hardware and virtual appliances, cloud-to-cloud backup designed for Microsoft 365 environments. Your data is protected wherever it resides.

Why ARO for Cloud Managed IT Services?

01

Expert Support from Cloud Specialists

Our support portal enables you to log issues directly, ensuring rapid resolution by our team of specialist cloud technicians. We prioritise swift, effective responses to keep your operations running smoothly.

02

Extensive Experience in IT Support

With over 50,000 end users supported, ARO provides Cloud and IT services to some of the UK’s largest organisations, including FTSE 100 companies, leading law firms, and major broadcasters. Our extensive experience ensures reliable and professional service.

03

Recognised Microsoft Solutions Partner

ARO is a trusted Microsoft Solutions Partner across 5 key areas, reflecting our expertise in the latest cloud technologies. Our team has earned 61 Microsoft accreditations, ensuring we stay at the cutting edge of industry developments.

04

Customised IT Solutions for Your Business

We deliver tailored IT support solutions to meet the unique needs of your organisation, ensuring a smooth transition and business continuity. Whether you are moving from another provider or enhancing your in-house IT, our process focuses on seamless integration and optimisation from day one.

05

Focus on Security and Compliance

ARO upholds the highest standards of security with ISO 27001, ISO 27018, ISO 27017, ISO 9001, and Cyber Essentials Plus certifications. These accreditations demonstrate our commitment to robust information security, data protection, and quality management.

06

Proven Commitment to Quality Service

Our certifications are more than just credentials—they reflect our dedication to providing a secure, high-quality service. We strive to build trust by ensuring that our cloud solutions safeguard your data and support your business objectives effectively.

ARO’s approach to the managed service has ensured it is managed proactively and in collaboration with our team to ensure the solution remains cutting-edge and incorporates the ever-evolving landscape of Higher Education IT. ARO’s team of highly skilled engineers and architects are a valuable partnership.

- London South Bank University

Infrastructure as a Service FAQs

01How does IaaS differ from other cloud service models like PaaS and SaaS?

Infrastructure as a Service provides basic computing infrastructure, while Platform as a Service (PaaS) offers a platform for application development, and Software as a Service (SaaS) delivers fully functional software applications.

02Why is Infrastructure as a Service important?

IaaS allows businesses to focus on their core operations without the burden of managing and maintaining physical hardware. It also offers flexibility and cost-effectiveness in meeting varying computing needs.

03How does Infrastructure as a Service work?

IaaS works by virtualising physical hardware resources and delivering them over the internet. This means that users can provision and manage virtual machines, storage, and networking components through a web-based interface, giving them on-demand access to computing resources.

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