About Tyldesley Distribution Services
Founded in 1980, Tyldesley Distribution Services Ltd. is a family-owned and managed company with a team of over 100 employees operating across 4 different sites. They offer warehousing services, logistic services, and repacking along with 35+ years’ experience in the transport industry.
Requirement
Tyldesley Distribution focuses on fostering strong relationships with its customers, understanding their unique business needs and tailoring solutions to meet them. This customer-focused approach along with their expertise and experiences has earned them a solid reputation within the industry.
However, as a growing company, they needed a new mobile solution with improved cost control. From their previous vendor, they were facing Inconsistent billing, poor customer service and were being overcharged on their contract. So, they needed to migrate to a more reliable and efficient provider.
ARO’s Solution
ARO facilitated the transition of Tyldesley Distribution’s mobile services from EE to Vodafone and ensured uninterrupted connectivity during the switch. ARO also introduced spending caps and roaming options to prevent unexpected billing surprises.
Tyldesley Distribution has now been a loyal customer of ARO’s for 4 years. And since the beginning, ARO has provided excellent customer service, delivering support and assistance through an assigned account manager.
About the solution
ARO is one of the UK’s network service providers for EE, O2, and Vodafone. In other words, it’s a win-win situation for your business. You get the best possible coverage on three of the UK’s key networks along with the best rates. Also, our advice on mobile networks is both fair and unbiased. We’ll work with you to tailor a solution to meet your business requirements and more.
Quote
“We are a medium-sized transport company running up to 100 vehicles each day. We rely on the network/service heavily to conduct our daily business. In that context the service provided by ARO is first class.
I feel we have a very good working relationship with ARO and in particular our account manager Peter. Any queries are dealt with efficiently and the service meets our expectations. Peter reviews our account regularly and understands our business needs, suggesting solutions that are appropriate.
I would recommend ARO to any business who is looking for a mobile solution provided by a company that look to understand your business and work to tailor the solution to meet your needs.”
Read more about our Business Mobile solutions.