Client: Hesis Limited
Industry: Fire and Security
Objective: To deliver a reliable leased line and managed firewall solution for Hesis Limited’s site relocation, ensuring secure connectivity, minimal disruption, and strong business continuity.
Background
Hesis Limited, a Liverpool-based fire and security specialist, employs around 160 staff with 40 operating from its Head Office in Liverpool. As part of a site relocation project, the company required a reliable leased line and firewall solution to ensure uninterrupted connectivity and secure operations. With tight timescales and complex building infrastructure, Hesis sought a provider that could deliver both technical expertise and responsive support.
The Solution
ARO proposed a comprehensive connectivity and security package, combining a dedicated leased line with a managed firewall and ongoing support. The solution was designed to provide high-speed, secure internet access to support Hesis’s systems and communications. ARO’s understanding of infrastructure design and deployment positioned the team to manage the technical and logistical challenges of the project effectively.
Implementation
The installation process presented several challenges and unforeseen delays with network providers. ARO’s technical team demonstrated exceptional commitment to ensuring service continuity, carrying out additional cabling work and implementing a temporary connectivity solution while the leased line installation was completed. The team’s understanding of the site ensured minimal disruption to Hesis Limited’s operations throughout the transition.
The Impact
Hesis Limited achieved a smooth transition to their new premises with reliable connectivity and enhanced network security. The new leased line and firewall setup have provided the foundation for consistent performance and resilience, ensuring Hesis can focus on delivering exceptional fire and security services to its clients.
Conclusion
Hesis Limited’s collaboration with ARO highlights how technical expertise can overcome complex installation challenges. ARO’s hands-on support and commitment to delivering reliable, secure connectivity have established a strong partnership built on professionalism and service excellence.
Testimonial
“ARO’s team went above and beyond to ensure our connectivity was in place during the move. Their knowledge and dedication made all the difference — ARO provided a temporary solution when others couldn’t, ensuring our business stayed operational. The service has been exceptional from start to finish.” IT Support Manager, Hesis Limited
