Novum Structures is a global company specialising in innovative architectural structures. Novum offers bespoke engineering, fabrication, supply and installation services to architects and contractors.
With staff located on different sites across the UK and Europe, it was imperative that Novum had a communication plan that worked for all. When looking to provide more suitable business mobile solutions for staff in the UK-based offices, the Arrow offering and multiple business mobile tariff benefits that come from being a service provider for Vodafone stood out from the crowd. Novum Structures (UK) now benefits from bespoke customer support, covering connectivity, billing and account management for 44-single bundle Vodafone connections – all covered by ARO!
ARO PROVIDED THE RIGHT SOLUTION
• Having a first-time dedicated Account Manager helped scope out and implement the right cost-effective tariff
• Bespoke access support to ensure changes are made directly and in real-time
• Accessible online management portal to check bills, review usage and print reports
• Customised invoices for the four business units
• Business mobile support from the Mobile Managed Service Team across configuration and activation ensured a seamless process
£5,616 was saved in year one with a total over the two years being £11,232 *compared to previous business mobile contracts
Novum Structures UK Ltd [Business Development Manager] – “We thoroughly enjoy and benefit from our collaboration with Arrow, and this project was one of the easiest and cost-effective we have implemented in my time at Novum Structures. The dedicated account management and online portal are incredibly useful and have been instrumental in the decision to sign the contract. We are very happy that our mobile fleet is being managed across security, upgrades and roaming, without taking up valuable staff time.”
Business Mobiles with ARO!
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