In today’s rapidly evolving business landscape, digital transformation has become a crucial strategy for companies looking to stay ahead of the competition. With the advent of technologies such as Artificial Intelligence (AI) and cloud computing, businesses can significantly improve their financial and operational processes. However, according to Gartner, 70% of finance leaders lack the digital competency or the plans to do so.  

One powerful tool that facilitates digital transformation is Microsoft Business Central, an all-in-one business management solution designed to empower organisations of all sizes. In this guide, we will explore the capabilities of Microsoft Business Central and how it can drive digital transformation across various aspects of your business. 

So, what is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is comprehensive business management solution that provides SMBs with a unified platform to manage their financials, sales, inventory, and operations. It offers a seamless integration of essential business processes, enabling businesses to make informed decisions, boost efficiency, and enhance customer satisfaction.

What are the challenges of digital transformation?

Embarking on a digital transformation journey is not without its challenges. Organisations often face hurdles such as staying up to date with the latest technologies, removing legacy systems that hinder progress, achieving cohesion across different business units, securing funds, and managing time efficiently. However, with the right solution, these challenges can be overcome.

For finance and back-office teams, that solution is Microsoft Business Central.

Exploring Key Features of Dynamics 365 Business Central

Dynamics 365 Business Central offers a wide range of features and functionality that are tailored to the needs of SMBs.

  • Financial management. Effectively manage finances, including budgeting, cash flow, and financial reporting.
  • Sales and service management. Streamline sales and service processes, from lead generation to order fulfilment.
  • Inventory management. Gain real-time visibility into inventory levels to optimise stock and reduce carrying costs.
  • Purchasing and vendor management. Efficiently manage procurement processes, from creating purchase orders to tracking deliveries.
  • Project management. Effectively plan projects, manage resources, and track budgets.
  • Role based security. Gain automatic Microsoft datacentre encryption so only authorised individuals have access to certain data and functionalities.
  • Reporting and analytics. Analyse data directly within the application and view a variety of built-in standard reports, covering common business processes.

How does Microsoft Business Central Drive Digital Transformation?

Evergreen Results

Unlike traditional software solutions, which require frequent upgrades or replacements, Business Central is designed to provide evergreen results. This means that you always have access to the latest features, enhancements, and security updates without the hassle of manual updates.

Works Across Your Existing Tools

One of the key advantages of Microsoft Business Central is its ability to seamlessly integrate with your existing tools and systems. Whether you are using Microsoft Office applications, customer relationship management (CRM) software, or third-party solutions, Business Central can connect and streamline your workflows, leading to improved productivity and collaboration.


Every SMB has unique requirements and Dynamics 365 Business Central recognises that. The solution offers extensive customisation options, allowing businesses to tailor it to their specific needs. From customising forms and fields to creating custom workflows, Business Central provides the flexibility businesses need to create the ideal solution for them. ARO have successfully deployed Dynamics 365 Business Central for many businesses across the UK and can tailor the solution to suit your specific needs.


By being a cloud-based solution, businesses can enjoy the benefits of scalability, agility, and accessibility. With data and applications stored securely in the cloud, you can access critical information and perform essential tasks from anywhere, at any time, using any device. This flexibility of Business Central empowers your workforce to be productive and responsive, even when working remotely.


Copilot, Microsoft’s own AI assistant, works with Business Central to provide actionable intelligence, optimised inventory management, enhanced sales forecasting, and improved customer service, among other benefits.

Easy to use Microsoft Business

Central prioritises user-friendliness, ensuring that even non-technical users can utilise its features with ease. With an intuitive interface and familiar Microsoft tools, employees can quickly adapt to the system, reducing training time and minimising disruption to daily operations. This ease of use empowers your team to leverage the full potential of the solution.

Extended Functionality

As your business grows and evolves, you may require additional functionalities to meet your changing needs. Microsoft Business Central provides a rich ecosystem of extensions and add-ons that complement the core functionality of the system. From industry-specific solutions to customised modules, these extensions enable you to tailor Business Central to suit your unique requirements, further enhancing your digital transformation journey.

Whether you are just starting your digital transformation or looking to enhance your existing efforts, Microsoft Business Central is a reliable partner that can help you navigate the ever-changing business landscape and achieve sustainable growth.

Implementing Dynamics 365 Business Central 

Implementing Dynamics 365 Business Central requires careful planning and expertise. That’s where ARO comes in. As a trusted Microsoft Partner, ARO has deep knowledge and experience in implementing Dynamics 365 solutions for both SMBs and large enterprises.  

With its wide range of features, customisation options, and integrations, Dynamics 365 Business Central provides SMBs with the tools they need to streamline their operations, drive growth, and stay competitive in today’s fast-paced business environment. And partnering with a trusted Microsoft partner, like ARO, can ensure a successful implementation to unlock the full potential of Dynamics 365 Business Central. Get in touch with our experienced Dynamics 365 consultants or view our Microsoft Dynamics 365 page for more information. 

Get in touch with our team of Microsoft experts to manage your finances, sales, inventory, and operations all on one unified platform.

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